Frequently Asked Questions



How can I use designs that I download from this website?
 
You may use our designs for printing and reproductions in any quantity on any printable product(s). Our designs are suitable for mens t-shirts, ladies t-shirts, boys t-shirts, girls t-shirts, fashion accessories, backpacks, carry bags, cushions, pencil cases, mobile phone covers, mobile devices, laptop covers, skateboards, surfboards skateboards & basically any other product that can be printed!
Can I download a design, photoshop it onto a garment or product to advertise the product I'm selling on my website?
 
Yes, that's exactly how you can use the designs.
Can I resell purchased designs from this website as a digital file?
 
No. You may not resell the purchased design(s) as digital file(s). You may use the digital design for advertising purposed to assist in promoting the product(s) that you intend to print the design on. See our "Terms & Conditions" for full details.
Are all of your designs Royalty Free?
 
Yes. All of our downloadable designs are Royalty Free. This means that once purchased you do not have to pay royalties on the designs when you print them on your products.
How does the V.I.P. Membership work?
 
You can choose to join Monthly or Annually. When you become a VIP Member, every month you get to choose and download five designs. As soon as you join you will be emailed a coupon code for the 5 free designs, then every month from your join date you will also be emailed a new coupon code for the next month's 5 designs of your choice. Plus when you are logged in to your account on the website all other designs will be reduced from $19 to just $9. Click here for more details then scroll to the bottom of the page for more Q & A.
I’m having difficulty at the checkout with the ‘Internal Credit’:
 
If you have any errors when trying to checkout, please log out of your account and log back in again. If you still have a problem at checkout, try clearing the browser cache, change browsers or empty your cart and start again.

Place your 5 designs in the cart without login to your account. Upon checkout of your 5 designs, then you login to your account to enable the 'Internal Credit' to work.
How long do I have the rights to use your designs for?
 
Once you have downloaded the designs you can print an unlimited run of the design on your own products over again for as long as you want to. There is no limit on how long you can print the designs for.
What file format are the designs saved in?
 
All files are saved as a .png file type. (Portable Network Graphic) All designs are high resolution (300dpi) & are on a transparent background so that you can print them onto any background colour that you choose to. (The background color is not included in file)
What programs can I use to open .png files?
 
To open .png files, here's a list of popular programs: Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe InDesign, Apple Preview, Corel PhotoPaint, CorelDRAW, Fireworks, Microsoft Explorer, Microsoft Photo Viewer, GIMP, QuarkXpress + more
Can I own the ‘Intellectual Property Rights’ on the designs I purchase?
 
No. We do not transfer the ‘Intellectual Property Rights. We give the purchaser the right to reproduce the designs on their product(s) in any quantity for an unlimited time frame. As the creator of the designs, we retain the intellectual property rights. See our "Terms & Conditions" for full details.
How do I download your designs?
 
You can download the designs by selecting the design that you want, then press the ‘Add to Cart’ button. Follow the prompts for the rest of the process. Your purchased designs can be downloaded straight away & up to 30 days from the purchase date.
How do I download your FREE designs?
 
You have to be register first to be able to download our FREE designs. You can download the designs by selecting the design that you want, then press the ‘Add to Cart’ button. Follow the prompts for the rest of the process.
How do I make a purchase?
 
  • Select the design/s from our extensive catalogue and add to your cart.
  • Next you will be taken to your shopping cart and will be prompted to login to make the purchase. You need to be logged in to make a purchase.
  • Next press ’Checkout’
  • You will then be directed to our ‘secure payment system’ where you can pay by credit card or by Paypal.
  • After the transaction has successfully completed you will be re-directed back to your account page where you can download your purchased designs.
What does ‘Non-Exclusive Use’ mean?
 
Non-Exclusive means that once purchased you & others share the same rights to reproduce the design(s) on any product(s). After you have purchased the design the design will remain on the site and will be available for others to also purchase.
Can I modify the designs I purchase?
 
Yes. You may change the colours, add text, modify the design if you have the skills and toolset to do so. You may not resell the design even if you have modified it.
Can your designs department modify the designs for me?
 
We don't offer a custom design service, sorry.
What payment methods do you accept?
 
We accept all major credit cards through the secure PayPal checkout.
What currency are the items listed in?
 
All of our designs are listed in United States Dollars (USD]. At the checkout you can pay in any currency through Paypal.
Are my purchases safe and secure?
 
Yes, absolutely. We do not store ANY credit card details on our servers or our merchant servers. Credit Card information is sent via SSL 128 bit encryption for the single transaction only through the secure Paypal checkout system.
What happens after I have made the payment?
 
Once the payment transaction has been successfully completed, you will be re-directed back to your account where you can download your purchased desings(s). Select the download link and your download will start immediately.
How long will it take to download my purchased designs?
 
You can start the download immediately & depending on the file size and your internet connection speed, the designs should download to your computer within a few minutes. If you are experiencing any issues, please contact us so we can assist you.
I’ve deleted my item from my computer, can I re-download it?
 
Yes, simply log back into your account and the default home page will allow you to download the artwork for a 30-day period. If you require a re-download past the 30-day period then you will need to contact us.
What is ‘Download T-Shirt Designs’ policy on refunds or exchanges?
 
We don’t give refunds after you have downloaded the design. Since ‘Download T-Shirt Designs’ Designs are all digital files and there are no means of any actual goods being returned to ‘Download T-Shirt Designs’ with the guarantee that the delivered files have been destroyed, therefore all sales are considered to be final and non-refundable once the client has activated the download links. If the file you download is not the correct design, if the file is corrupt or contains an error, please contact us immediately and we will fix the issue so that you can download a problem free file as purchased. See our "Terms & Conditions" for full details.
Where is ‘Download T-Shirt Designs’ located?
 
We are located in Melbourne, Australia.

 

We love feedback. Good or constructive. Our aim is to deliver a better service & better designs based on what you want.
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Here are some kind words from our happy customers

  • Just wanted to say thank you to Greg and the team at Download T-Shirt Designs & Studio 1 for the incredible artwork you have produced for me over the last 9 years. You have consistently amazed me with your creative yet commercial designs and have been instrumental in helping us build our clothing business and go from strength to strength. You are the only team I trust when it comes to t-shirt designs.

    Alison Griffiths
    Apparel & Brand Development
  • I have been working with Studio1 & DTD now for nearly 10 years. I use DTD for instant designs plus I use Studio1 because I know that my design jobs will be completed efficiently, without question and with high quality results. Studio1 offers the highest level of experience, not only from my design expectation but thru to my production execution. I would highly recommend Studio1 if you are looking for a design service that will take your business to the next level.

    Leanne Chapple
    Headwear & Accessories Supplier
  • We supply the largest retailers in the world with printed accessories, so we need artwork fast so we purchase from Download T-Shirt Designs plus when we need something exclusively we use their parent company, Studio 1's dynamic team, which enables us to achieve world class results in design. From brief to completion, Studio 1 are professional, accessible & efficient. Studio 1 are the perfect extension to our team and go beyond the call of duty to get results.

    Mark Pawsey
    Accessories Supplier
  • We are a leading Australian surfwear retailer. We have an in-house design team that is struggling to keep up with the demand, so now that we have found you guys it's really helping with our work load. Having a balance between our design studio & your website full of quality T-Shirt designs that are ready to go is the perfect solution for us.

    Nick
    Mens Surf wear
  • Your t-shirt designs are amzing! They are on-trend with current looks & are super value! I have just printed my first range of T-Shirt graphics that I bought from your website & they are selling fast!

    Michelle W.
    Kids Fashion Supplier
  • Hi, Just wanted to let you know that the last batch of designs that I purchased from your site have been selling extremely well. Sales are up by 300% on my previous batch that another team designed for me.

    Greg Sperling
    Viral Tees
  • Premiere had previously only used in house design teams, and I found that having a balance between in house design and an outside resource such as Studio 1’s website (Downloadt-shirtdesigns.com) is a breath of fresh air. Greg and the team are well versed at understanding my objectives, however with their knowledge of fashion and ability to forecast trends, the results are normally above and beyond initial expectations.

    Premiere
    Kidswear Supplier
  • We’ve been consistently using Studio-1 for graphics over the past few years, and have never been disappointed. Nothing is ever too difficult, too much of a problem for their team. The designs – whether bought from their existing designs on DownloadT-ShirtDesigns.com or briefed in for new art – are always on trend and of the highest calibre. And always with quick turn around too.

    Ryan Smith
    Mens & Womens T-Shirts
  • Nearly 12 years ago I found Studio1. One of my first presentations to major retailers in Australia and New Zealand with Studio1′s artwork had the immediate impact that was needed to get the buyers to sign off on the orders. From that time all those years ago to this day Studio 1 is the only graphic design company we use. I could not recommend Studio 1 anymore highly, not only are Greg and his team incredibly talented but to top it all off they are a great company to work with, nothings too hard, always willing to listen and most importantly always coming up with the goods.

    Sam Certo
    Apparel Wholesaler

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